Bert's Model A

[Skibb]

Sometimes Berts actually has more than 2 or 3 calls at once. Imagine that. So my call will go to a msg machine or just rings. When that happens I try to remember that I too am an "OCF" and will call back later. Also they are in different time zone. Berts is unique in that even newbies get to speak to Steve. They try hard to give good service.