|
Sponsored Links (Register now to hide all advertisements) |
|
|
Thread Tools | Display Modes |
06-16-2020, 10:47 AM | #1 |
Senior Member
Join Date: May 2010
Location: Napanee ontario Canada
Posts: 395
|
Macs Customer service
What an experience when trying to call Macs or Erlichs i think now called for customer service.. Listened to B-S for 20 minutes about all the things they could do for me and that a rep would be with me in a mminute but finally hung up..Only wanted to know why a wheel cylender would cost $40 shipping to Canada as they wont tell you until it is shipped so you cant refuse it..
|
06-16-2020, 10:48 AM | #2 |
Senior Member
Join Date: May 2010
Location: Napanee ontario Canada
Posts: 395
|
Re: Macs Customer service
Funny no problem getting an answer at the order line though..
|
Sponsored Links (Register now to hide all advertisements) |
|
06-16-2020, 10:58 AM | #3 |
Senior Member
Join Date: May 2010
Location: Wisconsin, USA
Posts: 8,995
|
Re: Macs Customer service
Mac's customer service is a perfect oxymoron.
__________________
"I can explain it for you. However, I can't understand it for you". |
06-16-2020, 11:09 AM | #4 |
Senior Member
Join Date: May 2010
Location: East Shore of LAKE HOUSTON
Posts: 11,108
|
Re: Macs Customer service
[QUOTE=Ford coupe;1899717]What an experience when trying to call Macs or Erlichs i think now called for customer service.. Listened to B-S for 20 minutes about all the things they could do for me. QUOTE]
I KEEP PREACHING to you guys about this outfit! I just ain't figured-out how to make ALL the horses drink the water yet!! If anyone that is looking for parts does not first call Michael Driscoll at 3rd Generation, or "Mac" at Mac VanPelt Parts (NOT Mac's), shame on ya! And there are a few other HONEST, TRUSTWORTHY, HELPFUL, and DOWNRIGHT DECENT individuals that are regulars here on the FordBarn with parts and services that treat ya like family. If ya need something, the first two above will have QUALITY stuff and services, or will happily point you in the right direction. DD |
06-16-2020, 12:12 PM | #5 |
Senior Member
Join Date: Feb 2020
Location: Hayward,CA
Posts: 513
|
Re: Macs Customer service
++8always read and consider what Coopman says. Seems to know what he’s talking about.
I have ordered from the old Macs and I’ve ordered from the new. Not any more! I’ve had them notify me nine days after the order date that they were now processing my order. I almost always order from C&G. I didn’t know Van Pelt was also selling parts other than transmission stuff. |
06-16-2020, 12:24 PM | #6 | |
Member Emeritus
Join Date: Nov 2012
Location: Wichita KS
Posts: 16,132
|
Re: Macs Customer service
Sponsored Links (Register now to hide all advertisements)
Quote:
|
|
06-16-2020, 12:30 PM | #7 | |
Senior Member
Join Date: May 2010
Location: Wisconsin, USA
Posts: 8,995
|
Re: Macs Customer service
[QUOTE=V8COOPMAN;1899727]
Quote:
__________________
"I can explain it for you. However, I can't understand it for you". |
|
06-16-2020, 01:02 PM | #8 |
Senior Member
Join Date: Sep 2013
Location: SoCal-Redlands
Posts: 3,015
|
Re: Macs Customer service
Don't forget Joe's Antique Auto in Uxbridge, MA
__________________
Making the simple complicated for over 30 years. |
06-16-2020, 02:04 PM | #9 |
Senior Member
Join Date: May 2010
Location: Central Illinois
Posts: 370
|
Re: Macs Customer service
Second that on Joe's!
__________________
I've got the old car disease. Thankfully there's no cure! |
06-16-2020, 02:06 PM | #10 |
Senior Member
Join Date: May 2010
Location: East Shore of LAKE HOUSTON
Posts: 11,108
|
Re: Macs Customer service
I've frequently heard that Joe's is right on up there for service and parts. I have just never had the pleasure, yet. DD |
06-16-2020, 02:40 PM | #11 | |
Senior Member
Join Date: Sep 2013
Location: SoCal-Redlands
Posts: 3,015
|
Re: Macs Customer service
Quote:
Friendly, knowledgeable, fair prices, and fast and reasonable shipping. What more could you ask for?
__________________
Making the simple complicated for over 30 years. |
|
06-16-2020, 04:11 PM | #12 |
Senior Member
Join Date: Nov 2011
Location: Ivyland, PA
Posts: 116
|
Re: Macs Customer service
I’ll third that for Joe’s !!!
Steve |
06-16-2020, 06:08 PM | #13 | |
Senior Member
Join Date: May 2010
Location: pittsfield, MA
Posts: 2,086
|
Re: Macs Customer service
Quote:
JMO John |
|
06-16-2020, 08:06 PM | #14 |
Senior Member
Join Date: Feb 2011
Location: Southern Mass
Posts: 195
|
Re: Macs Customer service
Joes best in the business! Honest, Great person to deal with!
Bob |
06-16-2020, 08:14 PM | #15 |
Senior Member
Join Date: May 2010
Location: (Not far enough...) Outside of DC
Posts: 3,387
|
Re: Macs Customer service
I have no experience using Mac's, hence no bad reports, but it's scary to look at the V-8 Times and see their double page add right where the magazine is stapled together.
I have said too many times here already how Michael and Jane at Third Gen Automotive have supplied many perfectly correct bits and bobs to keep my cars on the road. Extremely fair vendor.
__________________
-Jeff H Have you thought about supporting the Early Ford V-8 Foundation Museum? Last edited by VeryTangled; 06-16-2020 at 08:21 PM. |
06-16-2020, 08:58 PM | #16 | |
Senior Member
Join Date: May 2010
Location: East Shore of LAKE HOUSTON
Posts: 11,108
|
Re: Macs Customer service
Quote:
But most-importantly, KNOWLEDGEABLE, friendly, and no B/S! DD |
|
06-16-2020, 09:06 PM | #17 |
Senior Member
Join Date: May 2010
Location: (Not far enough...) Outside of DC
Posts: 3,387
|
Re: Macs Customer service
This is taking a left turn. But Michael is so into parts that he knows their numbers like I know the times tables up to twelve. Probably he knows about ten thousand of them. Going through a swap meet with him narrating is one of my favorite memories, amazing!
__________________
-Jeff H Have you thought about supporting the Early Ford V-8 Foundation Museum? |
06-16-2020, 09:21 PM | #18 | |
Member
Join Date: Mar 2020
Location: SW Florida
Posts: 51
|
Re: Macs Customer service
Quote:
__________________
Al |
|
06-16-2020, 09:53 PM | #19 |
Senior Member
Join Date: Jun 2010
Location: Wilbraham MA
Posts: 150
|
Re: Macs Customer service
I have purchased from Joe’s and Van Pelt and have only good things to say about both. Knowledgeable, fair and honest.
|
06-16-2020, 10:08 PM | #20 |
Senior Member
Join Date: May 2010
Location: Granite City, Illinois
Posts: 3,008
|
Re: Macs Customer service
You guys still living in the stone-age (flathead era), haha, you may have some decent alternatives to get good parts and services, but us guys in the 54+V8 group don't have those options. I have ordered several times from many of the mainstream repro parts suppliers (Carpenters, Concourse, Mac's, Obsolete & classic, etc).
My favorite vendor was Joblot Automotive in Queens village, NY, but they shuttered many years ago. I always got the same guy on the phone when I called them and he knew his stuff. And their prices were outrageously low compared to the other vendors for the same parts. I sure do miss them. I told Concourse a couple years ago I would never order from them again, and I haven't. But no matter who you get parts from now, quality is very substandard. Carpenters rubber products shrink too much, allowing leaks to occur. All the vendors stock electrical parts from china that have under-rated contacts and substandard methods of attachment. Don't ever buy an ignition condenser from any of them or you will be sorry pretty quickly, points either. Prices are outrageous and rising very quickly. Return policies stink too. |
|
|
Sponsored Links (Register now to hide all advertisements) |
|