Delivery problem for parts

[jimTN]

Anybody out there have a problem with FEDEX. They will not answer the phone with a live body, always say delivery will be a given day and that day extends to 9PM and of course the shipment is not delivered. They have a different delivery person it seems every week. What are your experiences and what works to get delivery when you are out in the country?

[cas3]

not my problem, but 2 months ago fedex delivered a package to me with the wrong name, wrong house number, wrong street, and even wrong zip code. i'll give em credit, they did have the right state. i happen to recognize the street name, its about 3 miles from me. so, i just delivered it myself instead of all the nonsense it would require to get them to come get it. i thought they're little scanner device had gps on it too, but it seems not

[Newc]

I started an old post on shipping problems after UPS lost a 40 lb box. The post is scary with all the problems and failures of the big three shippers USPS included. Try to search it here. Newc

[Will D]

I'm still waiting on parts coming via FedEx. Took 5 days for the parcel to travel 173 miles from Echo OR to Troutdale OR. Then on the day of expected delivery they changed the delivery date to a week later. Finally made it across the border.... frustrating at best.

[flatford8]

I drive for a private contractor hauling for USPS. The amount of packages moving in all four carriers is crazy right now. People are using on-line suppliers more than ever due to stores being closed or limiting the number of people inside. I’m sure people had issues before the virus, but lately the amount of mail moving is nuts.......Mark

[1931 flamingo]

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Did you get a tracking number?? Try e-mail instead of the phone??
Paul in CT

[jimTN]

Tracking number said out for delivery yesterday. I finally go a hold of a rep last night around 10:00 pm. He said it would be delivered today. When I asked what to do if it is not delivered, he would only say it will be delivered. Their tracking system wants you to put a ap on your computer and goes in a circle. We will see what happens today...............

[skidmarks]

As far as the USPS goes. I had a couple smaller packages in plain cardboard with priority postage take 15 days to deliver, but shipped a few the same day in flat rate USPS boxes and they got there either ontime or 1 day late.
To me, looks like the flatrate boxes take Priority over anything else.
One piece, that went less then 100 miles from me took 14 days ??

Smaller stuff the padded flatrate envelope is the quickest and for the difference in cost is a better choice. Most people are patient but some flip out if its 1 minute late

[john in illinois]

I live in a rural area with a small post office. Right now they are swamped with huge piles of packages every day. The post mistress told me they are trying very hard. A lot of times I go in mornings to pick things up and save the rural carriers the work.

Also sometimes nice to get a part early.

John

[34 GAZ]

Things must work beter over here. Posted a large parcel with two headlights Monday afternoon 5 PM to a guy in Wales, UK and he recieved it Friday 9.15 AM.

[RalphM]

The commercial airlines move a lot of freight/packages with scheduled flights. It’s “fill” for the cargo holds in less full passenger flights.
All commercial flights are currently at historical lows, so less freight moving.
But, I have read that some airlines have converted planes over to be freight carriers.
I still think it’s going to take awhile for things to catch up.

[deuce_roadster]

If there is a Fastenal near you and the destination or origin, they are a great way to ship large things. I live in Washington and bought a complete exhaust system out of Michigan. By using Fastenal shipping I saved OVER $100 compared to FedEx or UPS. There is a Fastenal store about 15 minutes away and since it takes me about 20 to just get in to town it was great solution for me, they called when boxes arrived.

[G.M.]

Originally Posted by jimTN

Anybody out there have a problem with FEDEX. They will not answer the phone with a live body, always say delivery will be a given day and that day extends to 9PM and of course the shipment is not delivered. They have a different delivery person it seems every week. What are your experiences and what works to get delivery when you are out in the country?

We have had no problems with FEDEX, UPS or USPS regular
deliveries every day. G.M.

[51504bat]

Originally Posted by deuce_roadster

If there is a Fastenal near you and the destination or origin, they are a great way to ship large things. I live in Washington and bought a complete exhaust system out of Michigan. By using Fastenal shipping I saved OVER $100 compared to FedEx or UPS. There is a Fastenal store about 15 minutes away and since it takes me about 20 to just get in to town it was great solution for me, they called when boxes arrived.

Last I checked Fastenal is only shipping their own stuff. No third party shipping right now. Also, depending on what area you want to ship to or from they don't ship third party at all.

[deuce_roadster]

Very recently got my exhaust system, last couple of weeks. Guess I got lucky.

[51504bat]

Originally Posted by deuce_roadster

Very recently got my exhaust system, last couple of weeks. Guess I got lucky.

Or things changed since last time I checked. Good to know that Fastenal is still an option but I've found, depending on what you are shipping and/or where they aren't always cheaper.

[Brian]

What are you guys whinging about? I purchased an item off of James at Gotham City [New York], which he posted USPS on 1 April [fools day?]. Tracking shows it is still sitting in Jamaica NY International Distribution Centre. 6 1/2 weeks to date and counting.....

[51504bat]

Originally Posted by Brian

What are you guys whinging about? I purchased an item off of James at Gotham City [New York], which he posted USPS on 1 April [fools day?]. Tracking shows it is still sitting in Jamaica NY International Distribution Centre. 6 1/2 weeks to date and counting.....

I feel for you guys down under and in Europe as well. Long wait time to get parts plus the cost of shipping and custom fees. Makes it hard to build a hot rod but somehow you build some amazing stuff.

[hotrodart]

I live in a rural area and have mixed results from FEDEX Ground. Last week I got a package delivered by FEDEX......the driver rode all over my lawn, putting large ruts in the grass. Seems like the driver must have had a few "adult drinks" for lunch!


Another time,, FEDEX just threw a package (a Christmas gift) out the truck door on his way by my driveway....my driveway is over 300 feet long.....I found the package in a snow bank near the main road....by accident I happened to look in that direction......don't know how long it was there.....at least a couple of weeks.



I have tried to file complaints with FEDEX Corporate, but they don't seem to give a hoot.


That's why I always use UPS when sending packages.......never had a complaint about them.

[my4dv8]

What’s up with these international distribution centres.? They seem to be the hold up. I cant complain too much as my small seal took a week to go 120 miles ,tracking says delivered . Can’t be delivered as its not in NZ yet. Apparently delivered means delivered to an international distribution centre in a small town in KY. So its been sitting in Erlanger KY for 8 days now. I appreciate things are slow at present, but i doubt this small town even has an airport.

[51504bat]

Last week I was expecting a delivery from Amazon. When I checked the tracking info it said delivered but no package on the front porch like normal. When I checked for more detail it said it was delivered to the mail room. Mail room? This is a private residence. Walked down the 150 foot drive to the mail box at the street and sure enough the package was stuffed in the mail box. I guess the driver was either too busy or too lazy to walk from the street to the house. I'm assuming the driver had to input where the package was delivered and delivery to a USPS mail box isn't an option so all of a sudden I now had a mail room! Regardless, I got the package but I'm glad the letter carrier had already delivered for the day or there might have been an issue.

[Mac VP]

Erlanger, Kentucky is less than 10 miles from the Greater Cincinnati & Northern Kentucky International Airport. There are multiple major shippers and distribution centers all within minutes of the place. You should probably assume that the package is lurking in some dark corner, under a skid of iron castings, and that the handling equipment scraped off the flimsy address label. I’m sure you’ll get prompt attention by alerting the appropriate virtual peoples on the company website......

Originally Posted by my4dv8

What’s up with these international distribution centres.? They seem to be the hold up. I cant complain too much as my small seal took a week to go 120 miles ,tracking says delivered . Can’t be delivered as its not in NZ yet. Apparently delivered means delivered to an international distribution centre in a small town in KY. So its been sitting in Erlanger KY for 8 days now. I appreciate things are slow at present, but i doubt this small town even has an airport.

[35fordtn]

I had to file 14 claims with usps this past week alone. Twelve of the 14 were international. It’s not a isolated issue, believe me.

[FritzJr]

I find that FedEx is very predictable. They always always deliver my packages to my neighbor, two houses away.

[flatford8]

Originally Posted by 35fordtn

I had to file 14 claims with usps this past week alone. Twelve of the 14 were international. It’s not a isolated issue, believe me.

Have you ever filed a damage claim on an insured item?.... I’m having my first go at that tomorrow...I shipped the radio from my ‘50 and they bent the volume and tuning shafts.... I have a lot of pics and paperwork... we’ll see how it goes... Mark

[35fordtn]

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If it was usps priority mail, they “may” reimburse you something but usually not over $50


Sent from my iPhone using Tapatalk

[flatford8]

I paid for insurance. Like I stated in an earlier post .... I haul mail and I see how it gets handled but I can’t imagine throwing a heavy radio.... I should have known better and went with UPS.... thanks.... Mark

[35fordtn]

I’m sorry I missed the part about it being insured. I typically do not use their insurance so I’m not sure.


Sent from my iPhone using Tapatalk

[51504bat]

Originally Posted by flatford8

Have you ever filed a damage claim on an insured item?.... I’m having my first go at that tomorrow...I shipped the radio from my ‘50 and they bent the volume and tuning shafts.... I have a lot of pics and paperwork... we’ll see how it goes... Mark

I sold a pair of flathead water pumps to a guy for a little less than $50.00 shipped. I used a USPS priority mail flat rate box which included $50.00 insurance. During transit something penetrated the box and damaged one of the pumps. USPS told me I had to file the claim since I shipped the pumps even though the buyer had the damaged box and pumps. I filed the paperwork and had to submit verification of the value of the pumps. I pulled something off the internet showing pumps were worth more than the $50.00 insurance value. I did get a check for $50.00. I had already refunded the buyer his money so in the end I didn't loose any money and the buyer got one good pump for free. IIRC the pulley got bent so the damaged pump might have been fixable with a new pulley.

[Lawrie]

Same in Australia
I,m waiting for cam followers from the USA shipped on usps, by the tracking number took 3 days to get out of the USA on 5th April , tracking now just says its on its way , still no sign of it.
Lawrie

[Lanny]

I've heard that if you put FRAGILE in Big red
letters on the box, the delivery people will throw
them under-handed and only with their left arm.




.

[51504bat]

Originally Posted by Lanny

I've heard that if you put FRAGILE in Big red
letters on the box, the delivery people will throw
them under-handed and only with their left arm.




.

But they are all left handed fast pitch soft ball pitchers.

[flatford8]

You guys are not giving me much hope!!��......Mark

[Dave Slater]

I think we will be waiting a lot longer. James posted my air freight package a week before yours and it's still in New York - most likely sitting right next to your package. Dave in Australia

[Lawrie]

Dave my delivery is up to tomorrow, so will wait a few days and check,
Lawrie

[tubman]

I think the delivery companies are finally getting overwhelmed because of the current situation. On the 12th of May, I ordered a common toilet part (a Prime item for cripes sake), and Amazon said it would be delivered on May 14th. On the 16th, they sent me a generic email saying that my shipment had been delayed, and they would send an email when it goes out.

[35fordtn]

A interesting message from eBay today that affects you international guys:

"
Dear 1935fordtn,

Export delivery constraints continue to be applied due to service impacts related to COVID-19. To resolve widespread flight cancellations affecting deliveries to open global locations, USPS has shifted from air to sea transportation until air transportation capacity becomes available. Delivery delays from the change to ocean freight are as long as an additional 20 days minimum. The arrival of packages to its final destination will depend on time at sea and duration of customs.

What package services are affected?
These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

What can you do?
• Use alternative shipping programs. eBay’s global shipping and international standard delivery services may not fit every need for your exports, but you can mitigate the impact to your business by using into these programs. Both services are able to deliver to countries that do not have border suspensions. Check the tables here for country details.
• Review your affected orders. At the end of this email, we’ve outlined the order transactions that now have extended delivery times.
• Contact the buyer. We will be reaching out to buyers to let them know their orders will be delayed. Your help in responding to them through each order may help prevent claims.

Based on your order history, here is a sample of the transactions that are en route but potentially delayed by sea transport. Please review your April transactions for all orders that may have been affected.

We know this is a frustrating development. Unexpected changes can happen under these unprecedented circumstances. During this time, know that buyer feedback and defects resulting from shipping delay or disruption beyond your control will be removed and your seller standing will remain "

[Phil Gillespie]

Originally Posted by 35fordtn

A interesting message from eBay today that affects you international guys:

"
Dear 1935fordtn,

Export delivery constraints continue to be applied due to service impacts related to COVID-19. To resolve widespread flight cancellations affecting deliveries to open global locations, USPS has shifted from air to sea transportation until air transportation capacity becomes available. Delivery delays from the change to ocean freight are as long as an additional 20 days minimum. The arrival of packages to its final destination will depend on time at sea and duration of customs.

What package services are affected?
These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

What can you do?
• Use alternative shipping programs. eBay’s global shipping and international standard delivery services may not fit every need for your exports, but you can mitigate the impact to your business by using into these programs. Both services are able to deliver to countries that do not have border suspensions. Check the tables here for country details.
• Review your affected orders. At the end of this email, we’ve outlined the order transactions that now have extended delivery times.
• Contact the buyer. We will be reaching out to buyers to let them know their orders will be delayed. Your help in responding to them through each order may help prevent claims.

Based on your order history, here is a sample of the transactions that are en route but potentially delayed by sea transport. Please review your April transactions for all orders that may have been affected.

We know this is a frustrating development. Unexpected changes can happen under these unprecedented circumstances. During this time, know that buyer feedback and defects resulting from shipping delay or disruption beyond your control will be removed and your seller standing will remain "

Thanks for the update and clarfication as some of mine date back to April so these maybe by sea. They are on the way and not lost.
Phil NZ

[Lawrie]

Thanks For that freight info, at least now we know roughly how long and why.
Lawrie

[my4dv8]

Thanks for posting that 35fordtn. So obviously a very few orders still come by air, the rest get seasick . I had an order from Rock Auto arrive in the midddle of our lock down in 6 days to NZ. Meanwhile i have 3 other small seperate orders still in the US after 21 days? The mysteries of the postal system .