Outstanding Customer Service!!

[Ricosan]

Hey Guys,


I have a 1934 Cabriolet.



After reading all the posts about the Optima redtop battery, I took the plunge. I knew that there could be a possibility that I could get a bad one but I thought it would be worth the risk.


Long story short, it was a nightmare. It was good for the first 10 days or so but then lost so much juice that it wouldn't turn the engine over. I had it towed to an auto electric shop and they said I had only 3.5volts.



I bought a charger from Pep Boys that will charge Optimas. After 36 hours of charging I got 6.24 volts.



I reinstalled it in the car and drove about 10 miles to fill up with non-ethanol gas. It wouldn't start. My wife was with me! I finally got it started and drove back home. Battery measured 5.54 volts.


I remember reading the difficulties many had in regards to warranty and I was very apprehensive. I thought I had ordered it from Amazon but checking my records I found it was Summit Racing.



I kept putting it off because I just didn't want to fight with them. Boy was I wrong.



I called the number for returns at Summit and "Smokey" says "No Problem We'll send you a new one today and no need to send the old battery back". It took all of 5 minutes. That was yesterday after lunch and it is scheduled to be delivered this afternoon! I'm blown away!


I hope this new battery is a good one.


ricosan