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08-25-2022, 05:48 PM | #1 |
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Join Date: Aug 2014
Location: Rhinebeck, NY
Posts: 761
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Shout-out to Nu-Rex
I decided to use the Nu-Rex automatic spark advance on my Special Coupe.
We had one that had been sitting on the shelf, un-used, for a few years. I ran into problems with it working correctly, so I called Bob at Nu-Rex for some advice. After talking with him, it was determined that the part was not working correctly so he sent a new one and asked that the old one be sent back to him so he could determine the cause. He didn't care that the part had been sitting on the shelf, he just fixed the problem. I can't say enough about the customer service. It is outstanding. John |
08-25-2022, 06:55 PM | #2 |
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Join Date: Jun 2014
Location: Melbourne, Australia
Posts: 7,494
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Re: Shout-out to Nu-Rex
I'll second that. I had a dud one as well. Sending it back from here wasn't as easy as for you but I did and they fixed it without question. In those days, they could post it back to me. I wouldn't even try these days. USPS has stopped delivering mail to Australia.
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08-25-2022, 09:58 PM | #3 | |
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Re: Shout-out to Nu-Rex
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08-26-2022, 07:33 PM | #4 |
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Join Date: Jun 2014
Location: Melbourne, Australia
Posts: 7,494
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Re: Shout-out to Nu-Rex
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I'm part of the only ever generation with an analogue childhood and a digital adulthood. |
08-26-2022, 09:36 PM | #5 |
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Re: Shout-out to Nu-Rex
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08-26-2022, 09:50 PM | #6 |
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Join Date: Jun 2014
Location: Melbourne, Australia
Posts: 7,494
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Re: Shout-out to Nu-Rex
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I'm part of the only ever generation with an analogue childhood and a digital adulthood. |
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