New title: Lesson learned- Buy local! No more mail order (except for Bratton's).

[Cool Hand Lurker]

Imagine, all those flames caused by one rude crab hanging up the phone. Too bad we don't have his name. Who cares what the part was.

[Chris in WNC]

Originally Posted by 1st_model_a

Wow - enough flames going back & forth singed my eyebrows reading this thread

flames? this forum is reasonably tame compared to others I have seen........

[WTSHNN]

Not to get involved in the hostilities here, but if a supplier is selling a supposedly inferior product that any person on this board could potentially purchase and might not notice a flaw, how is knowing the particulars of that part NOT important?

Many companies use the same suppliers for parts they carry and it could be possible that other companies could be purchasing this same part from the same restorer for stocking their own shelves, in the name of educating the masses, shouldn't the part be known?

People routinely create threads on here detailing defective products they have purchased and why they are defective as a way of informing everyone in the hobby as a way of helping others out.
-Tim

[pooch]

Yeh, very strange, this part sounds like a thriller mystery.

One of the items in my order was a rebuilt item sold on exchange basis only. I sent my core, they sent the item. It's defective. Whoever "rebuilt" it forgot a couple of key things. One of the key items is so corroded, it is about ready to fall off, but they powdercoated right over it despite being clearly, visually, about 1/2 the size it should be due to severe corrosion underneath all that pretty black powdercoat. This never should have been sent out, even someone with little knowledge of the part would be able to spot this flaw immediately. Yet, Bratton's shipped it out this way.


What is so precious about not stating what the part is for the info of others who may want the same part ?

[tbirdtbird]

wow. if u interpret my posts as rude, then all the guy on the other end of the phone had to do was cough and u would be offended. LOL. Some people are just overly sensitive i guess. LOL

You posted hoping an army of people would jump on the band wagon that Bratton's was a bad place. That clearly did not happen, in fact, just the opposite. I'd suggest that you get over it and go off to another issue LOL

[P.S.]

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UPDATE: Got to the office earlier today and secretary gave me the following message from 12/28/2012 at 8:31 AM (PST)-

Walter from Bratton's called. Said he was very sorry for the problem. Sending out new parts today.

Excellent! This is very encouraging, and exactly what some of you guys who jumped in to defend Bratton's said would happen. Thank you again for resetting my opinion. Suspect I will be really glad to have chosen Bratton's as a mail order vendor for the Model A.

[pooch]

Lets see if Sullivan's garage comes through with his promise , as someone in this thread mentioned his name along with Brattons.