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07-10-2014, 09:02 AM | #61 | |
Senior Member
Join Date: Dec 2011
Location: Jupiter, FL
Posts: 536
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Re: So disapointed in Macs
Quote:
Eighteen months ago they got me but good on an expensive upholstery piece that was useless. I make no excuse for my stupidity, but now smart. |
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07-10-2014, 09:36 AM | #62 |
BANNED
Join Date: May 2010
Location: California, Maryland
Posts: 1,421
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Re: So disapointed in Macs
After one year of use, if it fits, you will wish you had driven to L/B and picked up a good kit..
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07-10-2014, 10:24 AM | #63 |
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Join Date: Apr 2013
Location: Big pine Ca 93513
Posts: 797
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Re: So disapointed in Macs
I ordered parts from MAC's about 3 month ago ,took 1 month to arrive.Mac's have dropped the ball....Snyders for me from now on ..maybe Berts or Brattons are OK
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07-10-2014, 02:08 PM | #64 | |
Senior Member
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Re: So disapointed in Macs
Quote:
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What's right about America is that although we have a mess of problems, we have great capacity - intellect and resources - to do some thing about them. - Henry Ford II |
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07-10-2014, 03:59 PM | #65 |
Senior Member
Join Date: May 2012
Posts: 240
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Re: So disapointed in Macs
Totally amazed at responses here - how does Macs survive??
probably by catching unsuspecting buyers like me. Lesson learnt & passed on - thanks guys. |
07-11-2014, 05:47 AM | #66 |
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Join Date: May 2010
Location: Eastern Tennessee
Posts: 11,519
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Re: So disapointed in Macs
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07-11-2014, 06:12 AM | #67 | |
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Join Date: May 2010
Location: Richland Mi.
Posts: 1,172
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Re: So disapointed in Macs
Quote:
How many A owners don't get get on the car forums to get this feedback? When I was a new A owner I didn't know who was best but I got to this forum and soon found out. I ordered from Mac's only once because they had a bearing that everyone else was out of stock. I must say that there were no problems but I'll order from my favorite 4 (A&L, Bratton's, Snyder's and Bert's) unless they are all out of stock on something. |
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07-11-2014, 09:15 AM | #68 |
Junior Member
Join Date: Dec 2010
Location: Tewksbury MA
Posts: 13
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Re: So disapointed in Macs
Try PV Antique & Classic Ford, Inc. for personalized service. They are in their 40th year selling Model A Parts. Inquiries and questions can be answered. If in doubt about the quality of a part they will give you honest feedback.
Vic |
07-11-2014, 09:27 AM | #69 |
Senior Member
Join Date: May 2010
Location: Lexington, Ohio
Posts: 782
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Re: So disapointed in Macs
Nice little plug for yourself there :-) Do you guys have a catalog? Thanks.
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1929 Model A Ford Coupe |
07-11-2014, 01:07 PM | #70 |
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Join Date: Jan 2014
Location: Arcadia, CA
Posts: 145
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Re: So disapointed in Macs
When I first got my Model A someone gave me a Mac’s catalog, so I ordered a lot from Mac’s. I discovered some repo parts are not very good, but for the most part was happy with Mac’s. Then I discovered Snyder’s and Mike’s and have been ordering form them. I wanted a part that only Mac’s carried so I ordered last month, took 7 days to reach Calif. Everything I ordered good quality. So I must say that for the most part I am happy with Mac’s.
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07-11-2014, 02:18 PM | #71 | |
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Join Date: Apr 2012
Posts: 777
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Re: So disapointed in Macs
Quote:
Chet |
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07-11-2014, 03:50 PM | #72 |
Senior Member
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Re: So disapointed in Macs
My father would say "A measure of a good business is not what they do when things are going well but rather how they handle things when they go wrong".
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What's right about America is that although we have a mess of problems, we have great capacity - intellect and resources - to do some thing about them. - Henry Ford II |
07-12-2014, 04:02 PM | #73 |
Senior Member
Join Date: Apr 2013
Location: Fairport, NY
Posts: 133
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Re: So disapointed in Macs
Tom - and others - I have talked with both Walt and Jeff and found them to be very honest, candid, and cordial. Early in the year I realized that I had not received a 2013 Bratton's catalogue. One phone call to Walt, and a few days later a FIRST CLASS delivery of the catalogue showed up. That is real class and caring !!! Joel
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07-12-2014, 04:11 PM | #74 |
Senior Member
Join Date: May 2010
Location: Columbiana,OH
Posts: 461
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Re: So disapointed in Macs
Probably 15 years or so ago, I was on a tour with my local club that found us in Baltimore, parked down at the Inner Harbor planning to stuff ourselves with crab cakes and adult beverages. When I exited my roadster, I noticed that the prop nut had fallen off of my top bow pivot on the left side and was NOT on my running board. I called Bratton's and they were still open and had them in stock. I didn't catch the guys name, but bottom line is that after they closed for the day, he drove down to the Inner Harbor and brought me a prop nut. Wouldn't even let me buy him a beer. As a result, I did a fair amount of business with Brattons over the years, and I live in the shadow of Snyder's.
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07-12-2014, 05:09 PM | #75 |
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Join Date: May 2010
Location: Reseda, Calif.
Posts: 2,188
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Re: So disapointed in Macs
Now that's service. Great story and thanks for sharing.
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07-12-2014, 06:59 PM | #76 |
Senior Member
Join Date: May 2010
Location: Santee, California
Posts: 3,505
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Re: So disapointed in Macs
I can relate to that. When I was in sales, I won my best and most faithful customers by being honest about my mistakes and by making good on them.
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07-12-2014, 07:02 PM | #77 |
Member
Join Date: Sep 2013
Location: Phila Pa
Posts: 66
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Re: So disapointed in Macs
Yup,
I'm currently dealing with an issue with Macs as we speak. Ordered a pair of 61/2" quarter panel patches and they send me 5 1/2" patches. I already bought 5 1/2" patches from another vender that just listed them as quarter panel patches Realized that they were too short so thats why I specifically ordered the 6 1/2" panels from Macs. So for a week now they have got their "tech" looking into the issue. I'll check with them again on Monday and stop payment if I don't get the right part. Seems like that they are just leading me along. -Pat |
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