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Old 05-11-2015, 04:57 PM   #1
ivanimal
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Default Model A truck tailgate hinges Macs was no help.

I have ordered a set of these from mac's but they have been giving me the run around. Seriously i don't know how they stay in business. i am currently on hold for the third time. This time it has been a half hour and sending things to their customer service email address just get returned.

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.


customerservice@macsauto.com

I was promised a call back from their customer service rep on the phone but that never happened.

I am waiting on hold to cancel the order. Im done with them. There are so many ways they could have saved this small order but they must just not care.

This all started with their taking my order and not telling me they weren't in stock. I waited about 2 weeks called them asking if they were lost and they told me they were waiting for a supplier to ship them. Seriously? With todays technology why did I not get a notice of backorder. I would have started making a bracket right then. Now I have to make one and have it painted. It wont match and with the weird angle might rattle. Grrrrrrrrrrrr.

Anyhow I will never be held hostage by them again. They dont deserve my money. I will make a bracket of some sort to get by but want to have a real set. Is there another supplier of these or do I just have to go with jury rigged brackets. I will not give Mac's my money. its the principle. They dont deserve it.

Ivan

Last edited by ivanimal; 05-11-2015 at 05:15 PM.
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Old 05-11-2015, 05:05 PM   #2
CarlG
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Default Re: Model A truck tailgate hinges Macs was no help.

If you are talking Pickup tailgate hinges, I bought a pair from Snyder's. It's been a while, but they came thru with no problems at all. I've seen them in other catalogs as well.

Everybody runs out of things occasionally, but they should at least let you know they are backordered.
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Old 05-11-2015, 05:06 PM   #3
ivanimal
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Default Re: Model A truck tailgate hinges Macs was no help.

Just got off the line with Pam, she was helpful but could not promise me anything. I asked her to please cancel my order. Simple request that was met by 3 are you sures.

Yes I am sure, no I wont wait to see if you might get them in and you might send them to me and you might call me if any of this magical stuff actually might happen...........sheesh just cancel my miniscule order already!
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Old 05-11-2015, 05:08 PM   #4
ivanimal
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Default Re: Model A truck tailgate hinges Macs was no help.

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Originally Posted by CarlG View Post
If you are talking Pickup tailgate hinges, I bought a pair from Snyder's. It's been a while, but they came thru with no problems at all. I've seen them in other catalogs as well.

Everybody runs out of things occasionally, but they should at least let you know they are backordered.
I will check them out. Its too late for me to get them for this trip. I am new to this so any names of parts supplier would help. I tried googlu but my google fu is weak....
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Old 05-11-2015, 05:13 PM   #5
ivanimal
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Default Re: Model A truck tailgate hinges Macs was no help.

Snyder's does not list the bracket. They just list the part that attaches to the bed.
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Old 05-11-2015, 05:38 PM   #6
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Default Re: Model A truck tailgate hinges Macs was no help.

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There are a lot of suppliers listed on the sticky at the top of this page.

Some of the ones I use are:
Bert's
Snyder's
Mike's
Sacramento Vintage
Bratton's

But there are quite a few more.

You may have to call and talk to a live person to describe the exact part you are looking for. I'd start with Bert's, talk to Steve Becker.
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Old 05-11-2015, 06:01 PM   #7
Gary WA
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Default Re: Model A truck tailgate hinges Macs was no help.

Sacramento Vintage Ford has them Tail Gate Hinge Strap,Tail Gate Hinge Bracket plus you need the pivot bolt w/castle nut.
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Old 05-11-2015, 06:30 PM   #8
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Default Re: Model A truck tailgate hinges Macs was no help.

been waiting too long for on special hood props from mikes&other small items.did get a call to see if I wanted to get small items shipped first &wait for props later.called mike last week.they blame delay on left coast dock strikes. makes sense as west coast is port of call for china.whats happened to our country? tom
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Old 05-11-2015, 07:13 PM   #9
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Default Re: Model A truck tailgate hinges Macs was no help.

We have them in stock



http://parts.modelastore.com/show_Product.asp?ID=5475

Steve Becker
Berts Model A Center
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Old 05-11-2015, 07:23 PM   #10
Bob C
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Default Re: Model A truck tailgate hinges Macs was no help.

Is this the part you are looking for?

Bob
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Old 05-11-2015, 07:56 PM   #11
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Default Re: Model A truck tailgate hinges Macs was no help.

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Originally Posted by SteveB31 View Post
We have them in stock



http://parts.modelastore.com/show_Product.asp?ID=5475

Steve Becker
Berts Model A Center
There you go! Problem solved. You started complaining at 5:57 and it was solved by 8:13. (Just kidding ) In all seriousness, this is an excellent website to come to when you have a problem. It is also a good place to let others know about vendors. Good luck!
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Old 05-12-2015, 02:20 AM   #12
ivanimal
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Default Re: Model A truck tailgate hinges Macs was no help.

Quote:
Originally Posted by Bob C View Post
Is this the part you are looking for?

Bob
Yes!

This site rocks, where praytell can I order one?
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Old 05-12-2015, 02:43 AM   #13
Mike V. Florida
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Default Re: Model A truck tailgate hinges Macs was no help.

Quote:
Originally Posted by ivanimal View Post
Yes!

This site rocks, where praytell can I order one?
Sacramento vintage ford has them listed;

http://www.vintageford.com/part_sear...2-41&Category=
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Old 05-12-2015, 03:04 AM   #14
ivanimal
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Default Re: Model A truck tailgate hinges Macs was no help.

Looks like Sacto lists them I will,call,in the AM and if in stock I will have them in time!
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Old 05-12-2015, 03:07 AM   #15
ivanimal
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Default Re: Model A truck tailgate hinges Macs was no help.

Quote:
Originally Posted by Mike V. Florida View Post
Sacramento vintage ford has them listed;

http://www.vintageford.com/part_sear...2-41&Category=
sorry I did not see your post. Thank you so much. I may just drive and pick them up. 60 minutes from me.
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Old 05-12-2015, 04:30 AM   #16
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Default Re: Model A truck tailgate hinges Macs was no help.

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Originally Posted by ivanimal View Post
Yes!

This site rocks, where praytell can I order one?
Reply #9 Steve from Bert's in Denver said he has them in stock. Berts 800-321-1931
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Old 05-12-2015, 05:14 AM   #17
Mike V. Florida
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Default Re: Model A truck tailgate hinges Macs was no help.

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Originally Posted by Tom Wesenberg View Post
Reply #9 Steve from Bert's in Denver said he has them in stock. Berts 800-321-1931
If you click on the link it is not the part he needs, He needs the upper hinge.
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Old 05-12-2015, 11:07 AM   #18
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Default Re: Model A truck tailgate hinges Macs was no help.

Quote:
Originally Posted by Mike V. Florida View Post
Sacramento vintage ford has them listed;

http://www.vintageford.com/part_sear...2-41&Category=
Quote:
Originally Posted by ivanimal View Post
sorry I did not see your post. Thank you so much. I may just drive and pick them up. 60 minutes from me.
Before driving up there, call and make sure they actually have them in stock.
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Old 05-12-2015, 01:41 PM   #19
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Default Re: Model A truck tailgate hinges Macs was no help.

Quote:
Originally Posted by Bob C View Post
Is this the part you are looking for?

Bob
I just noticed that upper hinge has two different types...at first I thought it might be for a T bed, but here are some pics of other 28-30 pickups...
last pic is my tailgate.

Anyone know about the difference in hinge design?
Attached Images
File Type: jpg tailgate hinge type 1-1.jpg (44.9 KB, 40 views)
File Type: jpg tailgate hinge type 1-2.jpg (60.3 KB, 41 views)
File Type: jpg tailgate hinge type 2-1.jpg (72.9 KB, 43 views)
File Type: jpg tailgate hinge type 2-2.jpg (22.1 KB, 40 views)
File Type: jpg tailgate long hinge type 1.0.jpg (93.6 KB, 47 views)
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Old 05-12-2015, 01:59 PM   #20
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Default Re: Model A truck tailgate hinges Macs was no help.

I see mine has a type "2" hinge....

But even more interesting is the tie-down hook in the center....it seems it was a popular option!
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