07-10-2021, 02:01 AM | #1 |
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Location: sydney australia
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Bob Drake
hey dose anyone know what goes on there tried to order parts out of catalouge wont accept the part nos says it dosent recognise them . sent them 3 emails to try and sort this out and cant get a reply are they still opperating or have they folded and just not removed their web pages [like so many]
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07-10-2021, 02:19 AM | #2 | |
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Re: Bob Drake
Quote:
Specifically, I can't answer your question. But I will just be nice and say only how sad it is that this "BD" operation has come to this. DD |
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07-10-2021, 07:17 AM | #3 |
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Re: Bob Drake
My experience, if its not in stock the computer will not accept the P/N.
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07-10-2021, 07:26 AM | #4 |
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Re: Bob Drake
you mean "back order bob" does not accept orders for out of stock items??
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07-10-2021, 10:08 AM | #5 |
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Re: Bob Drake
Drakes old website used to be easy to navigate but the new and improved site is a pain in the ass. Plus he's out of so many parts and will probably never make them again. I get a vibe from talking to a sales person that there's some new management.
Last edited by Krylon32; 07-10-2021 at 12:08 PM. |
07-10-2021, 10:43 AM | #6 |
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Re: Bob Drake
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I ended up ordering from Dennis Carpenter instead. DC had the parts in stock and are being shipped. As Krylon32 stated, navigating the Drake site was a pain and misleading/confusing. Hope they're able to straighten things out.
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07-10-2021, 11:51 AM | #7 |
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Location: Iowa
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Re: Bob Drake
Try C&G as a supplier. Their order line is 1-800-266-0470. I have heard complaints such as yours for quite awhile regarding incomplete or unavailable parts. For years, Bob Drake was one of the best, but the pandemic has scrambled the parts availability for both old and new vehicles causing disruptions.
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07-10-2021, 05:09 PM | #8 |
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Re: Bob Drake
Try Joes Antiques
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07-10-2021, 10:16 PM | #9 |
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Re: Bob Drake
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Making the simple complicated for over 30 years. |
07-11-2021, 01:31 AM | #10 |
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Location: sydney australia
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Re: Bob Drake
thanks! so its not personal its everyone, again pity it seems that when things get hard customer service is the first to go . I n regards to the new catalogue all i can say it was put together by someone born post 2000 and never had grease under there fingernails
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07-16-2021, 06:08 AM | #11 |
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Join Date: Jun 2012
Location: Gaylord, Michigan
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Re: Bob Drake
Ditto on Joe's Antiques. I've had a really great experience with them.
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07-16-2021, 08:04 AM | #12 |
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Location: Kensington,CT
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Re: Bob Drake
Call Joe's or Third Gen. You wont be sorry. Pete/Ct.
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07-16-2021, 01:55 PM | #13 |
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Location: Williamsburg, Virginia
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Re: Bob Drake
Joe’s Antiques - great folks to work with!
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07-17-2021, 07:51 AM | #14 |
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Join Date: Jun 2020
Posts: 21
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Re: Bob Drake
Have ordered parts from Joe's Antique and they were Bob Drake parts and cost a lot less then what Bob Drake sells them for and you get the true cost of freight not some high number plucked out of the air
Bill in Oz |
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