The Ford Barn

Vicky · 08-10-2010, 12:28 PM

If a defective item is returned to Sacramento Vintage Ford, they say it will take 3-4 weeks to credit the refund back to the credit card.

I send an incorrect item back, they received it on 1 July, and they still have not credited my account. For over 6 weeks, Sacramento Vintage Ford has had my money and for over 5 weeks the returned part. I have paid my Credit Card for something I no longer have, and don’t have any idea when my account will be credited for the item returned. I was told it will be processed today, but was also told that yesterday.

Sacramento Vintage Ford's policy is not illegal, but certainly unethical. My bank says they have only 30 days to process the credit.

Just be aware when dealing with them.

08-10-2010, 12:28 PM	#1
Vicky Senior Member Join Date: May 2010 Location: Colorado Posts: 235	Supplier Return Credit Poilcy If a defective item is returned to Sacramento Vintage Ford, they say it will take 3-4 weeks to credit the refund back to the credit card. I send an incorrect item back, they received it on 1 July, and they still have not credited my account. For over 6 weeks, Sacramento Vintage Ford has had my money and for over 5 weeks the returned part. I have paid my Credit Card for something I no longer have, and don’t have any idea when my account will be credited for the item returned. I was told it will be processed today, but was also told that yesterday. Sacramento Vintage Ford's policy is not illegal, but certainly unethical. My bank says they have only 30 days to process the credit. Just be aware when dealing with them.