The Ford Barn - View Single Post - Non fitting / defective aftermarket parts

Hoogah · 09-23-2015, 08:59 AM

Quote:
Originally Posted by Mitch//PA in the "What's it worth" thread:

"I lose so much time and labor on non fitting / defective aftermarket parts.....its getting worse and worse"

I've wondered about this issue for some time, but Mitch and Rowdy's exchange in the above thread has finally caused me to ask the following question:
Why do we collectively accept parts that don't fit / work? In any other line of business, defective parts are returned to the supplier, a refund issued, feedback provided to the maker, who improves his game in order to stay in business. It's Business Economics 101!

Why does this model of business not apply to the companies that make the parts we purchase? Are we our own worst enemies when we feebly accept that we must modify a part that should fit/work first time?

I don't get it.

09-23-2015, 08:59 AM	#1
Hoogah Senior Member Join Date: Feb 2014 Location: Warrnambool, Victoria, Australia Posts: 800	Non fitting / defective aftermarket parts Quote: Originally Posted by Mitch//PA in the "What's it worth" thread: "I lose so much time and labor on non fitting / defective aftermarket parts.....its getting worse and worse" I've wondered about this issue for some time, but Mitch and Rowdy's exchange in the above thread has finally caused me to ask the following question: Why do we collectively accept parts that don't fit / work? In any other line of business, defective parts are returned to the supplier, a refund issued, feedback provided to the maker, who improves his game in order to stay in business. It's Business Economics 101! Why does this model of business not apply to the companies that make the parts we purchase? Are we our own worst enemies when we feebly accept that we must modify a part that should fit/work first time? I don't get it.