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Old 08-22-2018, 01:53 PM   #5
swedishsteel
Senior Member
 
Join Date: Jan 2011
Posts: 342
Default Re: Outstanding Customer Service!!

The last 6 volt Optima I bought (about a year ago) had the same problem. It took a few emails and phone calls between Summit and Optima, but finally a fellow from Summit gave me the same reply--we'll send you a new one. Since then I've experimented with the bad one: put a maintainer on it, let it sit; charge it normally, let it sit; charge it with a "desulfater/maintainer, let it sit. End result is always the same--it will charge to about 6.25 amps max, and discharge quickly when taken off the charger down to about 5 volts. Just plain bad battery. Side note--I've always had good customer service from Summit. Rod
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