Quote:
Originally Posted by Hitman
It's not arrogance or being rude. How many "free estimates" do you think they've given out only to never see the potential customer again?
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Saying you will be there and then not showing up or even calling isn't rude? Only having an answering machine handle incoming calls and giving a e-mail address then not returning an e-mail saying you are booked up or you aren't interested isn't rude? Free estimates are something that insurance companies need, competition is fierce and sources for collision repair are numerous. A custom paint job by a skilled painter is something quite different.