Really glad to read about some positive experiences. It is so often the case in life that we only hear about the bad in something and not the good. I'm sure ( or at least hope) that for every unsatisfied customer that Macs has, they have two or more happy ones. And judging from the comments from Ekler's CEO Mr Jordan and the helpful Ms Sam, they intend to create more happy experiences.
"Personally I wish there were more businesses like Macs and all the other venders who sell Model A parts in every Continent, County, State, City, Town and Niehgborhood. Let them sell coffee and donuts too and the world would be a better place."