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KGBnut · 10-28-2014, 11:24 AM

Hey folks,

I know that this has been heard here many times before, but I wanted to take a minute to publicly sing the praises of Bert's Model A Center in Denver (www.modelastore.com).

I won't go into all the boring details, but I got a rebuilt Generator from Bert's that I had some difficulty with. Steve went out of his way to get me a replacement, and was very patient with me (more patient than I deserved) in waiting for me to get around to testing it and sending back the troublesome one. My new one is running and charging great.

I am in the mail order business, and I thought that my customer service was pretty good, but the folks at Bert's take customer service up a notch. I fully understand why so may on FordBarn express so much loyalty towards Bert's. I know that I will be a customer for a very long time.

Thanks Steve!

Ken

10-28-2014, 11:24 AM	#1
KGBnut Senior Member Join Date: Jul 2011 Location: Southwestern Connecticut Posts: 931	A Public 'Thank You!' to Bert's Model A Hey folks, I know that this has been heard here many times before, but I wanted to take a minute to publicly sing the praises of Bert's Model A Center in Denver (www.modelastore.com). I won't go into all the boring details, but I got a rebuilt Generator from Bert's that I had some difficulty with. Steve went out of his way to get me a replacement, and was very patient with me (more patient than I deserved) in waiting for me to get around to testing it and sending back the troublesome one. My new one is running and charging great. I am in the mail order business, and I thought that my customer service was pretty good, but the folks at Bert's take customer service up a notch. I fully understand why so may on FordBarn express so much loyalty towards Bert's. I know that I will be a customer for a very long time. Thanks Steve! Ken __________________ Style beats speed any day, and with a lot fewer tickets.