The Ford Barn - View Single Post - The truth about dealer sevice departments

5851a · 09-16-2018, 12:06 PM

Friend worked at Ford dealership not to far from me, owner was a good guy and treated everyone fair. For some reason had to sell to investor type. New owner had a meeting with all mechanics, stood up in back of truck in shop and told everyone that it was their job to charge customers and charge them good so they would be there next time they were needed! Then over short time found ways to fire mechanics and replace with tech school grads at minimum wage.

09-16-2018, 12:06 PM	#5
5851a Senior Member Join Date: Oct 2014 Location: NE Iowa Posts: 1,665	Re: The truth about dealer sevice departments Friend worked at Ford dealership not to far from me, owner was a good guy and treated everyone fair. For some reason had to sell to investor type. New owner had a meeting with all mechanics, stood up in back of truck in shop and told everyone that it was their job to charge customers and charge them good so they would be there next time they were needed! Then over short time found ways to fire mechanics and replace with tech school grads at minimum wage.