Quote:
Originally Posted by Bruce
I'm pretty sure I had a short, unpleasant conversation with that young man a couple weeks ago. It did not reinforce any good vibes I had for a company that I've spent a lot of Model A bucks with in the past ten years.
Not to be political, but I would have fired him.
I miss Elizabeth.
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Note that my beef was with the kid that answered the phone. He was not a good envoy for L-B and should not have been allowed to talk to customers. Since that telephone conversation earlier this summer, I have ordered from L-B. Thanks Goodness, I didn't talk to the kid again. I did receive the kick panels I ordered in a very reasonable time. I am quite satisfied with L-B's products.