Quote:
Originally Posted by James Rogers
Bill, I don't think the cyber police are needed in this case since the complaint is not so much about the part as the refusal to give the second owner a free part just because he thinks he should get one.
I know about making good on defects. I have just today took a motor apart to make good on a rebuild that dribbled a little oil from the filler. Now I will be the first to admit the fault was mine as to the problem. Seems I put one piston in with the ring gaps lined up. This caused excessive pressure in the crankcase and I was glad to fix it for the customer for free. What I did that probably was not really mine to do was, I removed the engine from the car even though I didn't install it and I will re-install it for free even though my warranty expressly states this is the customer responsibility and not mine. Sometimes you just have to bite the bullet and get on with it. I figured I didn't want one of my motors out there with a problem even if I had to do the removal and install. I am OK with it. Some sellers just are not as obliging.
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And that Mr. Rogers is just why you are one of the "respectful best" in this hobby unlike those who could care less!
Pluck