Quote:
Originally Posted by WTSHNN
James,
I mean no disrespect by this but...can you back that up with a reference? I have often wondered about this and have never been able to find any actual law pertaining to it. All I have been able to find is that call centers for regulated businesses, such as mortgages etc must be done on US soil.
I know there have been attempts in the past to create laws similar to what you suggest but most of them have never gone anywhere.
There was a widely circulated chain letter a couple years back saying what you said and because of it, it actually forced a lot of businesses to create policy to transfer customers back to the US simply because people believed what they read in the email and were adamant they talk to a person in the US because it was "law" and it was just easier for the companies to appease the customers instead of angering them.
-Tim
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There was an article on ABC the other day about this. Seems that it is more expensive for them to have to run the call to India then have to re-route it back to the US when this law is invoked so the companies are beginning to use tech support stateside. Next time you have to make a call to any tech support and you get someone you cannot understand or you can tell is in another country, try it. What do you have to lose? I figure it this way, it don't matter why they do it as long as it creates jobs here (so far 100,000 according to ABC) and they do it
One way to bring jobs back to America. Don't complain, try it.