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Old 02-28-2022, 12:24 PM   #12
rgtharley
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Join Date: Dec 2010
Location: New Windsor, MD
Posts: 139
Default Re: Howell's Sheet metal

Howell's update. Last week I received an email for a UPS tracking number, and to my complete surprise, it was my parts from Howell. The panel and and front seat pan showed up a couple of days later. I still don't get why they chose to do business this way, but I also had originally ordered a front fender from them, until the guy said they buy them from Rootleib. So i canceled with Howell's, and called Rootleib and ordered it. Last week they said it was shipping this past Friday, and so I call today, and the guy says, Oh, we will be making that this week. I asked why then was I told it was shipping last week, and he had no answer. There must be something in the air at these places. Kind of reminds me of a machine shop I used to work at. We had this big bingo wheel near the phone, and it had all these different excuses written on it, and when a customer called, and asked about the status of his work, we would spin the wheel, and tell them whatever wound up under the pointer. Some of them were,,, " The guy machining your parts is out sick today, or "We're cutting your parts right now", or my favorite, Your material is on back order". It was always good for a laugh among the employees, but, on the other hand, that shop is no longer in business.
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