The Ford Barn - View Single Post

Kube · 03-07-2021, 12:14 PM

Charlie, I think nearly (99.9999%) of everyone that has ever dealt with you, knows for fact you are one heck of a good guy worthy of trust.
There are a few folks that regardless of how they are treated will never be happy. Anyone that owns a business and deals with the public knows this.
I'd recently had a lady come in to my store demanding a refund for a product that we have NEVER carried / NEVER sold. Fruitlessly I'd attempted (nicely) to explain this to her. I got the old "the customer is always right" from her.
Um, nope, the customer is not always right.
She was ultimately shown the door and invited to NEVER return.
So, Charlie, rest well... you are not alone with this type of dealing.
I'm confident to speak for others in this instance : 99.999999% of us stand strong behind you.

03-07-2021, 12:14 PM	#2
Kube Super Moderator Join Date: May 2010 Location: Wisconsin, USA Posts: 10,547	Re: Charlie stolded.....my version Charlie, I think nearly (99.9999%) of everyone that has ever dealt with you, knows for fact you are one heck of a good guy worthy of trust. There are a few folks that regardless of how they are treated will never be happy. Anyone that owns a business and deals with the public knows this. I'd recently had a lady come in to my store demanding a refund for a product that we have NEVER carried / NEVER sold. Fruitlessly I'd attempted (nicely) to explain this to her. I got the old "the customer is always right" from her. Um, nope, the customer is not always right. She was ultimately shown the door and invited to NEVER return. So, Charlie, rest well... you are not alone with this type of dealing. I'm confident to speak for others in this instance : 99.999999% of us stand strong behind you. __________________ "I can explain it for you. However, I can't understand it for you".