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01-07-2023, 12:24 PM | #21 | |
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Re: Update on ecklers........
Quote:
But that said, if we do not spend money with them we will lose another. John
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01-07-2023, 12:55 PM | #22 |
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Location: Sebastian, FL
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Re: Update on ecklers........
I use them all to try to spread the business. That being said I prefer Bert's. Steve also has used parts the are probably better than most new parts. But kudo's to all of them. LOVE my A!!!
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01-07-2023, 05:06 PM | #23 | |
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Location: Fort Gratiot, Michigan
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Re: Update on ecklers........
Quote:
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01-07-2023, 08:04 PM | #24 |
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Join Date: Jun 2015
Location: Signal Mtn, TN (SE TN)
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Re: Update on ecklers........
“Small business is better than corporate America. You all know what a disaster corporate America is. The service is horrible and they do not care about the consumer.”
I absolutely agree. But….always a but! It’s a catch-22… Investment to make most necessary parts is so high it becomes impractical. Brent referred to ROI (return on investment) and it just isn’t there. Smaller companies may can help on parts if it fits their current business model that is profitable. I know of one situation where a producer of great parts was sold and the successor grew the business greatly in other directions. It got to where the Model A parts did not fit in the time and profitability model so…..Model A parts were dropped. Folks..the sun is setting on us!! |
01-08-2023, 12:22 AM | #25 |
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Re: Update on ecklers........
Zax40
When you get an email you want to get rid of, block or unsubscribe right click it, like you were going to open it only right click, then choose from the menu. Good Luck Dan |
01-08-2023, 03:03 PM | #26 |
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Re: Update on ecklers........
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01-08-2023, 03:41 PM | #27 |
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Join Date: Aug 2012
Posts: 886
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Re: Update on ecklers........
Not a bad price, cheaper than a Burtz and you get 4 more cylinders.
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01-08-2023, 04:41 PM | #28 |
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Location: Michigan
Posts: 581
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Re: Update on ecklers........
Gaslight is a good competitor also carrying the same parts as Snyder. Some parts are a bit cheaper.
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01-08-2023, 04:50 PM | #29 |
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Join Date: Jun 2010
Location: New Jersey
Posts: 55
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Re: Update on ecklers........
Eklers/MACS is gone because of their crap customer service and never ending back orders they never fulfill. Not just Model A but other catalogs they sell too.
They’ll charge your card AFTER confirming that they have the item in stock over the phone, then send a back order slip in the box with only about half of your order. Next, they give you no shipping date and refuse to credit your account/card. After phone calls back and forth, they refund you after 90 days, then charge you a restocking fee for the parts you never received! Glad they are gone. Hope they don’t pop up as some “new” company/supplier. |
01-08-2023, 04:53 PM | #30 |
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Join Date: Aug 2012
Posts: 886
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Re: Update on ecklers........
The issue I have with Gaslight is they don't have pictures in their online catalog.
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01-08-2023, 08:28 PM | #31 |
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Join Date: Feb 2015
Location: Australia
Posts: 1,971
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Re: Update on ecklers........
"The problem is that Macs/Ecklers made some parts exclusively."
I hope that isn't what I think it is. That it is, the steering balls, worms etc.? |
01-09-2023, 11:04 PM | #32 |
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Join Date: May 2010
Location: now Kuna, Idaho
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Re: Update on ecklers........
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01-10-2023, 06:34 AM | #33 |
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Join Date: May 2010
Location: Eastern Tennessee
Posts: 11,520
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Re: Update on ecklers........
Yeah, but who uses "stock" stuff anymore? I always hear 'I want to be able to tour with mine, ...and I want it to be reliable.'. Using 'stock' Model-A manifolds, oil pan, etc. makes them unreliable according to many posts I read on social media!!
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01-10-2023, 08:47 AM | #34 |
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Join Date: May 2010
Location: Spruce Pine, NC
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Re: Update on ecklers........
Tried Mac's when I got my first A in 1986.
Don't remember how I found them in pre-internet times. Not only was the customer service unacceptable, I found lots of their parts very poor quality. Quickly discovered Bratton's and Snyders and that was all for Mac's. Always puzzled when I encountered someone who was a Mac's repeat customer......
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01-10-2023, 09:16 AM | #35 |
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Re: Update on ecklers........
Overall I had no problem with Macs. Their pricing was sometimes good on certain items, as can most likely be said by all the vendors. Their shipping was another story.......
My best success has been Snyders, but admittedly, I dont use vendors on the other side of the country, because of shipping for the most part. Mikes has been alright, but they often dont have the parts on hand. |
01-10-2023, 10:30 AM | #36 |
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Join Date: Sep 2019
Location: Fort Gratiot, Michigan
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Re: Update on ecklers........
I have dealt with Macs for many years. I found shipping costs expensive at times but I never had a problem that wasn’t resolved to my satisfaction. I guess I was one of the lucky ones. Wayne
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01-10-2023, 11:32 AM | #37 |
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Join Date: Jul 2010
Location: Pennsylvania
Posts: 1,100
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Re: Update on ecklers........
Same old story. I imagine Mac's started off as a one-man business run out of founder's garage. The business grew through the hard work and smarts of the owner to the point where it attracted the attention of a large company that made an offer to buy out Mac's that could not be refused. Then stifling corporate bureaucracy took over and the innovation and personal service that the original owner brought to the table was long forgotten. Sales start to slip, so the corporate HQ cuts the budget to prop up profits. The death spiral has now begun.
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01-10-2023, 05:35 PM | #38 | |
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Location: Eastern Tennessee
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Re: Update on ecklers........
Quote:
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01-10-2023, 06:55 PM | #39 |
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Join Date: Mar 2017
Location: Connecticut Shoreline
Posts: 1,824
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Re: Update on ecklers........
Are any of you guys old enough to remember Lakeview Antique Parts?
They were also located in up-state New York. Late 70’s early 80’s. Enjoy |
01-10-2023, 07:19 PM | #40 |
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Join Date: Feb 2013
Location: Rancho Cordova, Ca.
Posts: 56
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Re: Update on ecklers........
YEP....Specialized and TT the beginnings
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