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Old 06-19-2012, 11:38 AM   #1
bogiediver
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Join Date: Nov 2011
Location: Woodstock, IL
Posts: 290
Thumbs down Vendor Disappointment

FWIW - wanted to share a disappointment with Thompson's Garage (.com).

I was looking for wheel cylinders for 39-48 hydro brakes since I had one fail on my 'A' roadster.

I looked around and on their website the pictures of the cylinders clearly indicated 'USA' (see attached).

So even though they were several dollars more each than the 'usual' vendors I ordered them.

Package arrived today - not stamped 'USA'; a call confirmed they are imported and no offer of a 'customer satisfaction' credit for having been misled. Not that I would have taken it (after all, I will take some responsibility in that I didn't ask at the time I ordered; but, isn't a picture supposed to be worth a thousand words); but something should have been offered.

I won't do business with them again.
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File Type: jpg 2012-06-19_112905.jpg (33.8 KB, 174 views)
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