[eagle]

There is a simple solution. Return the parts. Yeah, you will pay return shipping but its very likely that the vendor will pay the original shipping if you ask for it. I run a small business and know how tough it is to make a living. A small business can also be run broke by negative word-of-mouth. Call them up, explain your problem, ask for a refund, and see where it goes. Remember, their profit margin is likely less than 10% on this type of product.